Logging in. I'm going to go over the whole SOP process. We'll start out simply. You'll each have your own login, so your own Gmail. Make sure you have Google Chrome and that you're logged into the Google account I give you. The bookmark should already be saved, but if not, you can go to team.morecallsdigital.com. If you're signed into your Google account, all you do is click the "Sign in with Google" button, log in, and you're in the dashboard.

The tabs. As of right now you don't really have to use the Outreach tab. Most of what you do is in the Today's Groups tab. Operations and Tools you probably won't need much (Gmail, Google Search, and Search Console, which I'll remove since you won't have access yet). And then the SOP, which is this operating procedure. If you ever have questions and don't want to rewatch this video, you can look through all of this content. I try to make it as easy as possible to follow.

Today's Groups. Every time you work, go to Today's Groups. It loads all the groups to post in today. 50 is the maximum you can post per day. You click one and it opens in a new tab. You'll also be logged into Facebook on your own page. There are two things: your personal profile, which you won't ever use, and your own page, which is basically empty right now. Eventually I'll have you post there and repost some More Calls Digital content (go to the business, view profile, and give it a follow). Not key right now, just setting up for the future.

The green and red button. The green button at the top means it's the correct time to post. When it's off-hours it turns red. If it's red, I wouldn't post anything, it just doesn't make sense to.

Posting in a group. If a group is already joined (it says "Joined"), go back to the portal, hit "Good to go," and post. Open your folder (you'll each have your own) and the crew posts. Keep in mind the day up top: today is Tuesday, so open the Tuesday post and the captions. Go down the list: copy and paste the first post. If it has an extra line, leave it, Facebook removes it automatically. Then find the matching color image. This one is purple, so grab purple, drag, drop, and post. Back in the portal, check it off.

You don't have to mark "Good to go" every time, it saves automatically as you go. So if you already marked a group joined, you don't have to mark it again when it comes back around on your Today's Groups list.

More examples. The next one is also joined, so go back, "Good to go," and it's pink: paste the post, drag the pink image over, post. You can close out tabs if your computer is slow; once you've posted, there's no reason to stay in it. This next one isn't joined, so hit Join, "Good to go," post (don't forget to check it off). The next one is orange, so post the orange one, and as soon as it posts, go back and mark it. Just go down the list.

Groups that ask questions. Some groups make you answer questions before you join. "Have I read the rules? Yes." Even if it says no marketing, worst case they remove our post, which is fine. "Not for rants or drama, yes." "What subdivision do you live in?" Go to Google, paste in the city and state and type "subdivision," and do a little research. Pick one (say "Glenn Wild"), agree to the rules, and submit. Most likely you'll then see "Your request to participate is pending approval," meaning pending. We can't post in that one yet, which is fine, that happens. Go back, hit Pending, and move to the next.

Noting group size. Not necessary right now, but: we want to join as many groups as possible, and once we don't have many left to join, it helps to note each group's size. For example, Maricopa, Arizona has 25.9K members, so type "25.9K members" and save it; it saves as a note. In the future we don't really want groups under about a thousand people, it doesn't make much sense for you or the business. So we note everything. It doesn't have to be now, but if you have time you can, so later we know which groups are best. Ideally you go down the whole list to 50. (I'll also remove the part asking how many DMs you sent, it doesn't make sense, I can just check your inbox.)

Facebook comments outreach (your lead engine). When that's done, go to Facebook comments. I like to start from the bottom. On each post, first click the Likes tab, make sure you're on "All," and invite everyone who liked the post to like your page too (setting up for the future). Then look at the comments: if a thread shows "See chat," you already reached out to that person in that thread, so that's where you stop, because everything above it is new.

If a post is old (you can see "4 weeks," "1 day ago," etc.) with no new comments and no "Send message" button, skip it. Some pages don't let you message personal accounts. Otherwise, ideally hit "Move to done." On newer posts, invite everyone to like the page, then look for the "Send message" button.

Codex setup. Select everything new on the page (Command A on Mac, Control A on Windows) and copy it. At the beginning you'll set up two chats in Codex, both using your folder (Add project, use an existing folder, find and open your folder). In the first, type: "I want to use this chat for intro messages only. Read all MD files and rules." Set the model and use medium reasoning, then send, and rename it "intros." Make a second chat the same way, set it to high reasoning, but for "reply messages only," and rename it "replies." So you'll have an intros chat and a replies chat. I'll give you the folder to download.

Intros. Paste the copied commenters into the intros chat while it reads everything. It reads the intro rules, reachability, and ICP fit (including the info in the images) and tells you who's a valid send, with the reach-out message. It even notes the likely plan direction (often the Growth plan, my $299/month plan). For example, "one valid send, Pete Hall," so copy just the reach-out message and find his post. Skip anyone who posted several different businesses in a row, they probably don't own them all. When you paste the thread in, the system automatically marks that you reached out, so you never double-message anyone, that's built in. When you're done with a post, "Move to done" and go to the next.

Personalizing. When you make the selection, also include your Facebook page name and the group name. That lets Codex personalize the message, for example "pressure washing jobs around West Palm Beach right now" instead of something generic. To find the person, scroll to their name (for example Matthew Mitchell) or use Command/Control F to search it, then paste the message and hit "Send message." Extra lines don't matter, Facebook removes them. Then mark the group as done. If someone isn't invited to like the page yet, click Invite.

One more: if a post is from, say, May 25th (about a week ago), I won't reach out to anyone who commented more recently than about a day. Select all of it, copy, paste, and send. If it says "No valid sends for this batch," they're not in our ICP, which is fine, mark it done. Go through every post and send as many messages as Codex allows. The reason you can't use Codex for personal use yet is that under Settings, Usage and Billing, there's only a set allotment, so it's for business use only for now. In the future I'd raise the plan so you can use it more.

Replies (the money step). Now go to Messenger and respond to any messages you got. Scroll to the first conversation you haven't handled (skip ones you already replied to or who weren't interested). Select the whole conversation up to their name, go to the replies chat this time, and copy all of it. Paste it. The goal is to move the conversation toward a priority meeting with me so I can talk to them. That's essentially the closer: we find something we can improve in their online presence and have them book a call, which points them to the booking page. It generates the reply.

Be careful what you copy: it tells you "why this reply builds trust and moves toward Google visibility without pitching," and you do not want to copy that part, only the actual message. Copy just the message, paste it, and send. Do the same for each conversation: select all, copy, paste, wait for the response, paste it in.

At first I'd read what it generates to make sure the conversation makes sense, because we don't want to double-ask questions. It's very good at this, so I barely check anymore, but at first it helps to see what it's reading. HVAC businesses, for example, are great for us because I can provide a lot of value to them. If someone isn't really interested, still copy it and see if they'd be interested later; if Codex says there's no need to push, we don't, we don't want to annoy people, we just provide helpful service. The main goal is getting them on a call.

Wrap-up. Everything I covered is in this SOP document. You'll each have your own login, so your groups are your own. If you want to see how long you're working, hit "Start work" to run the work timer, not really needed, just personal if you want it. That's it. Hopefully this was helpful. If you have any questions, reach out anytime, I'm always available, and you can refer to this SOP document, which I'll keep updated if anything changes. Thank you so much.

Login गर्ने तरिका। म पूरो SOP प्रक्रिया बताउँछु। सुरुबाटै सुरु गरौं। तपाईं प्रत्येकको आफ्नै login हुनेछ, त्यसैले आफ्नै Gmail। Google Chrome छ र मैले दिएको Google account मा logged in छ भनेर सुनिश्चित गर्नुहोस्। Bookmark पहिल्यै save भएको हुनुपर्छ, नभए team.morecallsdigital.com मा जानुहोस्। आफ्नो Google account मा signed in छ भने "Sign in with Google" बटन थिच्नुहोस्, login गर्नुहोस्, र dashboard भित्र हुनुहुन्छ।

Tabs। अहिले Outreach tab धेरै प्रयोग गर्नुपर्दैन। तपाईंको अधिकांश काम Today's Groups tab मा हुन्छ। Operations र Tools धेरै चाहिँदैन (Gmail, Google Search, र Search Console, जो मैले हटाउँछु किनभने तपाईंलाई अहिले access छैन)। र SOP, जुन यो operating procedure हो। प्रश्न भयो र video फेरि हेर्न नचाहनुभयो भने, यो content हेर्न सक्नुहुन्छ। सकेसम्म follow गर्न सजिलो बनाउने कोशिश गरेको छु।

Today's Groups। हरेक पटक काम गर्दा Today's Groups मा जानुहोस्। आज post गर्नुपर्ने सबै groups load हुन्छन्। दिनमा maximum 50 post गर्न मिल्छ। एउटा click गर्नुहोस् र नयाँ tab मा खुल्छ। Facebook मा पनि आफ्नै page मा logged in हुनुहुन्छ। दुईटा कुरा छन्: personal profile (कहिल्यै प्रयोग गर्नुहुँदैन) र आफ्नै page (अहिले लगभग खाली छ)। पछि त्यहाँ post गर्न र More Calls Digital content repost गर्न भन्नेछु। अहिले key छैन, भविष्यको लागि setup गर्दैछौं।

हरियो र रातो बटन। माथिको हरियो बटनको मतलब post गर्न सही समय हो। Off-hours मा रातो हुन्छ। रातो छ भने केही post नगर्नुहोस्, त्यसको कुनै अर्थ छैन।

Group मा Post गर्ने। Group already joined छ ("Joined" देखिएको छ) भने, portal मा फर्कनुहोस्, "Good to go" थिच्नुहोस्, र post गर्नुहोस्। आफ्नो folder खोल्नुहोस् (तपाईंको आफ्नै हुनेछ) र crew posts। माथिको दिन ध्यान राख्नुहोस्: आज Tuesday हो भने, Tuesday post र captions खोल्नुहोस्। List तल जानुहोस्: पहिलो post copy-paste गर्नुहोस्। Extra line छ भने छोड्नुहोस्, Facebook ले automatically हटाउँछ। त्यसपछि matching color image लिनुहोस्, drag, drop, र post। Portal मा फर्कनुहोस्, check off गर्नुहोस्।

हरेक पटक "Good to go" चिह्नित गर्नु पर्दैन, automatically save हुन्छ। ग्रुप joined भनी mark गरिसकेको छ भने, Today's Groups list मा फेरि आउँदा फेरि mark गर्नुपर्दैन।

थप उदाहरणहरू। अर्को एउटा पनि joined छ, त्यसैले फर्कनुहोस्, "Good to go," र यो pink छ: post paste गर्नुहोस्, pink image drag over, post। Computer slow छ भने tabs close गर्न मिल्छ। यो joined छैन, त्यसैले Join थिच्नुहोस्, "Good to go," post (check off गर्न नभुल्नुहोस्)। अर्को orange छ भने, orange post गर्नुहोस् र post भएलगत्तै फर्केर mark गर्नुहोस्। List तल जाँदै जानुहोस्।

प्रश्न सोध्ने ग्रुपहरू। केही ग्रुपहरूले join गर्नु अघि प्रश्न सोध्छन्। "Rules पढेको छु? हो।" No marketing भनेको छ भए पनि, worst case उनीहरूले हाम्रो post हटाउलान्, जुन ठीकै छ। "कुन subdivision मा बस्नुहुन्छ?" Google मा जानुहोस्, शहर र राज्य type गर्नुहोस् र "subdivision" खोज्नुहोस्, एउटा छान्नुहोस् (जस्तै "Glenn Wild"), rules मा agree गर्नुहोस्, र submit। "Pending approval" देखिन्छ भने Pending mark गर्नुहोस् र अर्कोमा जानुहोस्।

Group को size note गर्ने। अहिले जरुरी छैन, तर: हामी सकेसम्म धेरै groups join गर्न चाहन्छौं। Maricopa, Arizona मा 25.9K members छन् जस्तो, "25.9K members" type गर्नुहोस् र save; note को रूपमा save हुन्छ। करिब एक हजार भन्दा कम members भएका groups भविष्यमा नचाहिने। Ideally पूरो list 50 सम्म जानुहोस्।

Facebook comments outreach (तपाईंको lead engine)। त्यो सकिएपछि, Facebook comments मा जानुहोस्। म तलबाट सुरु गर्न रुचाउँछु। प्रत्येक post मा, पहिले Likes tab click गर्नुहोस्, "All" मा छ भनेर confirm, र post like गरेका सबैलाई तपाईंको page like गर्न invite गर्नुहोस्। त्यसपछि comments हेर्नुहोस्: thread मा "See chat" देखिन्छ भने, त्यस व्यक्तिलाई already सम्पर्क गरिसकिएको छ, त्यसैले त्यहाँ रोकिनुहोस्, माथिको सबै नयाँ हो।

Post पुरानो छ, नयाँ comments छैनन्, र "Send message" button छैन भने, skip गर्नुहोस्। केही pages ले personal accounts लाई message गर्न दिँदैनन्। नभए "Move to done" गर्नुहोस्। नयाँ posts मा सबैलाई page like गर्न invite गर्नुहोस्, त्यसपछि "Send message" button खोज्नुहोस्।

Codex setup। Page मा नयाँ सबै कुरा select गर्नुहोस् (Mac मा Command A, Windows मा Control A) र copy गर्नुहोस्। सुरुमा Codex मा दुईटा chats setup गर्नुहुनेछ, दुवैले तपाईंको folder प्रयोग गर्ने (Add project, existing folder, आफ्नो folder खोज्नुहोस् र open)। पहिलोमा type गर्नुहोस्: "I want to use this chat for intro messages only. Read all MD files and rules." Model set गर्नुहोस्, medium reasoning प्रयोग गर्नुहोस्, send, र "intros" नाम दिनुहोस्। दोस्रो chat उस्तै, high reasoning, "reply messages only," र "replies" नाम। मैले तपाईंलाई folder download गर्न दिनेछु।

Intros। Copied commenters intros chat मा paste गर्नुहोस्। यसले intro rules, reachability, र ICP fit पढ्छ र valid sends र reach-out message सहित को-को लाई message गर्ने भन्छ। "One valid send, Pete Hall" जस्तो भने, reach-out message मात्र copy गर्नुहोस् र उनको post खोज्नुहोस्। एकै thread मा धेरै फरक businesses post गरेकाहरूलाई skip गर्नुहोस्। Thread paste गर्दा system ले automatically reached out mark गर्छ, त्यसैले double-message हुँदैन। Post सकिएपछि "Move to done" र अर्कोमा जानुहोस्।

Personalizing। Selection गर्दा, तपाईंको Facebook page नाम र group नाम पनि include गर्नुहोस्। यसले Codex लाई message personalize गर्न मद्दत गर्छ, जस्तै "pressure washing jobs around West Palm Beach right now।" Person खोज्न उनीहरूको नाम scroll गर्नुहोस् वा Command/Control F प्रयोग गर्नुहोस्, message paste, र "Send message" थिच्नुहोस्। Group done mark गर्नुहोस्। कसैलाई invite नगरिएको छ भने Invite click गर्नुहोस्।

Post करिब एक हप्ता पुरानो छ भने, एक दिनभन्दा पछि comment गरेकाहरूलाई सम्पर्क नगर्नुहोस्। "No valid sends for this batch" भन्यो भने, उनीहरू हाम्रो ICP मा छैनन्, done mark गर्नुहोस्। प्रत्येक post मार्फत जानुहोस् र Codex ले allow गरेसम्म messages पठाउनुहोस्। अहिले Codex business use को लागि मात्र - भविष्यमा plan upgrade गर्नेछु।

Replies (पैसाको step)। अब Messenger मा जानुहोस् र received messages को reply दिनुहोस्। पहिलो unhandled conversation सम्म scroll गर्नुहोस् (already replied गरेका वा interested नभएकाहरू skip)। उनीहरूको नाम सम्मको पूरो conversation select, यसपटक replies chat, र copy। Paste गर्नुहोस्। Goal: conversation लाई मसँग priority meeting तर्फ lead गर्नु। System ले reply generate गर्छ।

Copy गर्दा ध्यान राख्नुहोस्: "why this reply builds trust" भन्ने rationale part copy गर्नु हुँदैन, actual message मात्र। Message copy, paste, र send। प्रत्येक conversation को लागि: select all, copy, paste, response को प्रतीक्षा, paste।

सुरुमा generate भएको कुरा पढ्ने सुझाव दिन्छु ताकि conversation sense बनाइरहेको छ भनेर। HVAC businesses हाम्रो लागि राम्रो छन् किनभने मैले उनीहरूलाई धेरै value दिन सक्छु। कोही interested छैन भने copy पनि गर्नुहोस् - Codex ले push नगर्नुहोस् भन्यो भने, हामी गर्दैनौं। Main goal call मा ल्याउनु हो।

Wrap-up। मैले cover गरेको सबै कुरा यस SOP document मा छ। तपाईं प्रत्येकको आफ्नै login र groups हुनेछ। कति काम गरिरहनुभएको छ भनेर हेर्न "Start work" थिच्नुहोस्, जरुरी छैन, personal मात्र। Hopefully यो helpful थियो। कुनै प्रश्न भए anytime सम्पर्क गर्नुहोस्, म सधैं available छु, र यो SOP document refer गर्न सक्नुहुन्छ, जुन update गर्दै जानेछु। धेरै धन्यवाद।